Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Microsoft 365 online will not load pages correctly

  • 2 respostas
  • 0 têm este problema
  • 2 visualizações
  • Última resposta por zeroknight

storres1
storres1
more options

Office online will not load correctly. I've attached an example of how Excel loads. This is happening with Word as well. Cache was already cleared and the browser was reset as well.

Office online will not load correctly. I've attached an example of how Excel loads. This is happening with Word as well. Cache was already cleared and the browser was reset as well.
Capturas de ecrã anexadas

Todas as respostas (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Looks like a problem with accessing local fonts and Firefox has switched to a last resort font that displays all glyphs as a '?'.

You can check in the Rules tab in the right panel in the Inspector what font-family is used for selected text. You can check in the Fonts tab in the right panel in the Inspector what font is actually used because Firefox might be using a different font than specified by the website. If the Fonts tab is hidden, click the down arrow at the right end.

In Firefox 119 Fingerprinting protection has been added to Enhanced Tracking Protection in Strict/Custom mode (Suspected fingerprinters) what affects accessing local fonts.

To include user installed fonts, modify this pref on the about:config page: privacy.fingerprintingProtection.overrides => -FontVisibilityBaseSystem,-FontVisibilityLangPack You can open the about:config page via the location/address bar. On the warning page, you can click "Accept the Risk and Continue" to open about:config.

zeroknight
zeroknight
more options

Does it still happen in Troubleshoot Mode?