Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Thunderbird will not shut down before master password is entered

  • 1 resposta
  • 0 têm este problema
  • 3 visualizações
  • Última resposta por Matt

more options

I am having problems with the master password addressed elsewhere. However I am stuck with a master password I cannot remove until I send more details. Meanwhile, if I try to open Thunderbird, perhaps by mistake it requests the password. If I do not enter the master password Thunderbird will not shut down, and I have to use Task Manager to kill the process. If I try to close, it simply asks for the password and remains part open until I kill it.

I am having problems with the master password addressed elsewhere. However I am stuck with a master password I cannot remove until I send more details. Meanwhile, if I try to open Thunderbird, perhaps by mistake it requests the password. If I do not enter the master password Thunderbird will not shut down, and I have to use Task Manager to kill the process. If I try to close, it simply asks for the password and remains part open until I kill it.

Solução escolhida

Have you tried just pressing the escape key when asked for the password? That is the complaint I see most, that doing so simply removes the dialog and starts Thunderbird. Always made by folk that do not understand the purpose of having a primary password and expecting it to be more like a document password in Word.

Ler esta resposta no contexto 👍 0

Todas as respostas (1)

more options

Solução escolhida

Have you tried just pressing the escape key when asked for the password? That is the complaint I see most, that doing so simply removes the dialog and starts Thunderbird. Always made by folk that do not understand the purpose of having a primary password and expecting it to be more like a document password in Word.