Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Cannot install add-ons in Thunderbird in (rare?) Linux Chrome environment

  • 10 respostas
  • 4 têm este problema
  • 1 visualização
  • Última resposta por piperfw

more options

As described in [question] I am unable to install addons in Thunderbird: when attempting to install an addon, either via the in-app browser or via a file, a pop-up window appears for which "Add" and "Cancel" buttons do nothing (there is no way to move or remove the window without killing the process).

I am opening this question as this problem still persists over a year and many versions later.

Thunderbird V. 115.11.1-1 on 6.9.3-arch1-1 with Sway WM

As described in [[https://support.mozilla.org/en-US/questions/1429353|this question]] I am unable to install addons in Thunderbird: when attempting to install an addon, either via the in-app browser or via a file, a pop-up window appears for which "Add" and "Cancel" buttons do nothing (there is no way to move or remove the window without killing the process). I am opening this question as this problem still persists over a year and many versions later. Thunderbird V. 115.11.1-1 on 6.9.3-arch1-1 with Sway WM

Modificado por Wayne Mery a

Solução escolhida

I thought I had heard this story before so went looking further. I think you may be encountering this bug https://bugzilla.mozilla.org/show_bug.cgi?id=1829370

That is about all I can tell you really.

Ler esta resposta no contexto 👍 1

Todas as respostas (10)

more options

Previous question link

(for some reason the internal link did not work)

Útil?

more options

Using a flatpak version perhaps and encountering sandbox issues?

Útil?

more options

Hi Matt, Thanks, I am using the official version from the Arch repositories https://archlinux.org/packages/extra/x86_64/thunderbird/

The only message that appears in the console log when trying to interact with the window is PopupNotifications._onButtonEvent: Button click happened before the window was focused

Útil?

more options

Solução escolhida

I thought I had heard this story before so went looking further. I think you may be encountering this bug https://bugzilla.mozilla.org/show_bug.cgi?id=1829370

That is about all I can tell you really.

Modificado por Matt a

Útil?

more options

Thanks, I'll follow that bug tracker.

Útil?

more options

I have similar problem. Trying to install French language dictionary via the UI (add dictionary). I get to Add-Ons page with 'Add to Thunderbird' button. That button does absolutely nothing. Not even a pop-up with 'Add' or 'Cancel' (which might do nothing).

115.12.2 (64-bit) on Windows 10.

Why are the buttons broken, and why is there no feedback or error message?

Modificado por Jake a

Útil?

more options

That's the same problem Jake. Given the bug has been known for over a year and no one has been assigned to it, I wouldn't expect a fix soon.

May be worth trying Betterbird? Also as the devs. may be more active.

Útil?

more options

No update on the bug in the last month

Útil?

more options

Apparently the bug has been fixed in TB 128. I await a release on my distribution before confirming

Útil?

more options

The bug is completely fixed for me in 128.2.0-1 - I can install addons succesfully!

Útil?

Colocar questão

Deve iniciar a sessão com a sua conta para responder às mensagens. Por favor, comece uma nova pergunta, se ainda não tiver uma conta.