Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Opening message on Thunderbird gets the same message --Apple-Mail-8B93079C-6931-440C-A880-44533077DD28--

  • 4 respostas
  • 3 têm este problema
  • Última resposta por dsolsona

more options

Opening a message in Thunderbird i get this instead of the contents of the message --Apple-Mail-8B93079C-6931-440C-A880-44533077DD28-- The message comes in clearly in GMAIL. Why is this happening.

Opening a message in Thunderbird i get this instead of the contents of the message --Apple-Mail-8B93079C-6931-440C-A880-44533077DD28-- The message comes in clearly in GMAIL. Why is this happening.

Todas as respostas (4)

more options

What version of Thunderbird? What is your account Type - POP or IMAP? What is your anti-virus software?

Útil?

more options

I am using Thunderbird Version 128.2.0esr (64 Bit) I am using IMAP I use McAfee anti-virus

Útil?

more options

You most likely experience the folder corruption problem described in this bug. https://bugzilla.mozilla.org/show_bug.cgi?id=1890230

Try to repair the affected folder(s). Right-click the folder - Properties - Repair Folder

I use McAfee anti-virus

Another possibility is McAfee causing Thunderbird mail file corruption. These are some generic suggestions to avoid problems with anti-virus software.

Create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_how-to-find-your-profile

Don't let your anti-virus software scan incoming and outgoing messages.

Don't let your anti-virus software scan attachments.

Don't let your anti-virus software intercept your secure connection to the server.

Remove any add-ons your anti-virus software may have installed in Thunderbird.

Keep it working. https://kb.mozillazine.org/Keep_it_working_-_Thunderbird

And last but not least, backup your Thunderbird profile on a regular basis. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile

Útil?

more options

I'm using thunderbird in Sonoma MacOS, Mac Mail in iphone and Thunderbird i Windows 11 and I've the same problem. After using the mac, in windows all emails only contains the string "--Apple-Mail=_xxxxxxxxxxx". If I opens the email in webmail I can see the email corretly.

SOLVED in my case with: Right-click on the folder showing issues. Select Properties. Click on Repair Folder and let Thunderbird complete the process.

Modificado por dsolsona a

Útil?

Colocar questão

Deve iniciar a sessão com a sua conta para responder às mensagens. Por favor, comece uma nova pergunta, se ainda não tiver uma conta.