Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

New Host need backup large profile

  • 2 respostas
  • 0 têm este problema
  • Última resposta por Kelly

more options

I am moving to a new web host and want to backup my emails before I migrate to new host.

Need help with large 23GB profile of data and some steps that will work. I am a bit confused by some things I read and have tried. Important to save files and addresses of important contacts. Have lots of backup drive room, but need to understand proper steps to do this.

I'm a supporter of Tbird and Dev Team.

Thanks, Kelly E McClelland

I am moving to a new web host and want to backup my emails before I migrate to new host. Need help with large 23GB profile of data and some steps that will work. I am a bit confused by some things I read and have tried. Important to save files and addresses of important contacts. Have lots of backup drive room, but need to understand proper steps to do this. I'm a supporter of Tbird and Dev Team. Thanks, Kelly E McClelland

Modificado por Matt a

Todas as respostas (2)

more options

To save messages, my suggestion is this: - click account settings>synchronization&storage and verify that you have it set to sync all messages. check 'advanced' button to verify the desired folders can be accessed offline. - then, click file>offline>download to ensure that all content is downloaded, not just headers. - you can then exit thunderbird, use windows file explorer to safely copy the folders elsewhere - while in windows file explorer, the addressbook is abook.sqlite and the collected addresses addressbook is history.sqlite

These steps should capture the data. After that, post back for suggestions on next steps.

Útil?

more options

Will give this a try and see how it goes. Will get back to you after I've had time to follow your next set of instructions! Thanks!

Útil?

Colocar questão

Deve iniciar a sessão com a sua conta para responder às mensagens. Por favor, comece uma nova pergunta, se ainda não tiver uma conta.