Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

PR_CONNECT_RESET_ERROR

  • 2 respostas
  • 0 têm este problema
  • Última resposta por sujoykdas

sujoykdas
sujoykdas
more options

I am trying to access the link "https://www.sorn.service.gov.uk/". This is the address of a click through from the webpage "https://www.gov.uk/make-a-sorn".

I keep getting this error:

"Secure Connection Failed

An error occurred during a connection to www.sorn.service.gov.uk. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…"

I am on Windows 10 Pro 22H2 19045.5011, using Firefox 132 (64-bit), not running Kaspersky, I do have AdGuard (7.19.0 (4853) (CL 1.16.44, DL 2.5.41 )) and Malwarebytes (4.6.17.334) on my system along with their browser adons. I have attached some screenshots, hope they are useful.

Please help.

I am trying to access the link "https://www.sorn.service.gov.uk/". This is the address of a click through from the webpage "https://www.gov.uk/make-a-sorn". I keep getting this error: "Secure Connection Failed An error occurred during a connection to www.sorn.service.gov.uk. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Learn more…" I am on Windows 10 Pro 22H2 19045.5011, using Firefox 132 (64-bit), not running Kaspersky, I do have AdGuard (7.19.0 (4853) (CL 1.16.44, DL 2.5.41 )) and Malwarebytes (4.6.17.334) on my system along with their browser adons. I have attached some screenshots, hope they are useful. Please help.
Capturas de ecrã anexadas

Modificado por sujoykdas a

Todas as respostas (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Not running Kaspersky, but the similar apps are still causing the issue. You need to disable them, reboot, and try again.

Útil?

sujoykdas
sujoykdas Proprietário da pergunta
more options

Hi jonzn4SUSE,

Thanks for your reply. I tried that but it didn't solve the problem. The issue may be with my ISP. I tried using a VPN and it worked.

Útil?

Colocar questão

Deve iniciar a sessão com a sua conta para responder às mensagens. Por favor, comece uma nova pergunta, se ainda não tiver uma conta.