Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Using Norton Safe Search with FireFox

  • 2 respostas
  • 0 têm este problema
  • Última resposta por Linda Keyes

Linda Keyes
Linda Keyes
more options

I've used Norton Safe Search on FireFox for years with no problem. But few weeks back, when I use Safe Search, it does no longer brings back the green checks indicating the site is safe. It works with Edge, but not with FireFox. I've contacted Norton and still waiting to get a response. Anyone have idea as to what is going on and how to fix it?

thanks -

I've used Norton Safe Search on FireFox for years with no problem. But few weeks back, when I use Safe Search, it does no longer brings back the green checks indicating the site is safe. It works with Edge, but not with FireFox. I've contacted Norton and still waiting to get a response. Anyone have idea as to what is going on and how to fix it? thanks -

Todas as respostas (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi Linda, I haven't used Norton Safe Search service. A couple questions:

(1) Are you getting your search results on the Norton/Ask site, or on a different site? For example:

https://nortonsafe.search.ask.com/web?q=firefox

(2) Is the Norton Safe Web add-on currently active? You may see an icon for it on your main Firefox toolbar, or on the Extensions menu (puzzle piece icon).

Ref. Manage your extensions using the extensions button in the toolbar

Útil?

Linda Keyes
Linda Keyes Proprietário da pergunta
more options

jscher2000 - I am using https://search.norton.com/? and page shows Norton Safe Search. I also have Norton safe Web installed - - however, it will not let me install Norton Home Page - every time I try, I get error "install failed, try again".

Thank you for your response - wondering if there is a better antivirus than Norton out there, that I should switch to?

thank you for responding -

Útil?

Colocar questão

Deve iniciar a sessão com a sua conta para responder às mensagens. Por favor, comece uma nova pergunta, se ainda não tiver uma conta.