Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

"How do I fix the Firefox.exe application error?"

  • 2 respostas
  • 108 têm este problema
  • 3 visualizações
  • Última resposta por cor-el

more options

How do I fix this Firefox.exe - Application Error, "The instruction at "0x00000000" referenced memory at "0x00000000", The memory could not be "written" - that appears when I open Firefox?

This happened

Every time Firefox opened

== Opening Firefox

How do I fix this Firefox.exe - Application Error, "The instruction at "0x00000000" referenced memory at "0x00000000", The memory could not be "written" - that appears when I open Firefox? == This happened == Every time Firefox opened == Opening Firefox

Todas as respostas (2)

more options

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop. Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

You can initially skip the step to create a new profile, that may not necessary for this issue. ..... See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

more options

I have no flash because when flash is installed, I get "Firefox.exe - Application Error The instruction at "0x00000000" referenced memory at "0x00000000", The memory could not be "read."

When I uninstall flash and Adobe ADM, it is fine. I have deleted FF including the FF folder and profile, reinstalled and FF works fine until I reinstall flash.

HELP!! I have spent hours reinstalling and reading posts to the point I am reading the same posts over and over again!! This all started a couple weeks ago