When my mother opens Firefox, only the Google search line shows up in the center of the page, no toolbar is visible, no back button, nothing.
When my mother opens up Firefox, only the Google search line shows up in the center of the page. There is no tool bar, no buttons, nothing at the top of the page. How does she get back to the default homepage with all the controls on top?
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Can't see the Menu Bar (File, Edit, View, History, Bookmarks, Tools, Help)? Turning the Menu Bar on and off is a new feature in version 3.6. (~~red:Linux & OSX see~~: Restore the Menu bar in Firefox ) Windows Method 1. Hold down the key and press the following letters in this exact order: V T M then release the key Windows Method 2. Tap once on the F10 key, while the Menu bar is visible, choose "View > Toolbars", click "Menu Bar" so that a check mark is placed next to Menu Bar Windows Method 3. Tap once and release the key. The Menu Bar will be displayed; then choose ~~red:V~~iew > ~~red:T~~oolbars and click on ~~red:M~~enu Bar so that a check mark is placed next to Menu Bar The Menu Bar should now be displayed permanently, unless you turn it off again using View > Toolbars. Check mark = displayed, NO check mark = not displayed. See:
http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
http://kb.mozillazine.org/Toolbar_customization#Restoring_missing_menu_or_other_toolbars Navigation Toolbar, Bookmarks Toolbar and other Toolbars under View > Toolbars. Clicking on one of them will place a check mark (display) or remove the check mark (not displayed). To display the Status Bar, View, then click Status bar to place a check mark (display) or remove the check mark (not displayed). Full Screen mode http://kb.mozillazine.org/Netbooks#Full_screen
Also see: Back and forward or other toolbar buttons are missing Customize Firefox controls, buttons and toolbars How to customize the toolbar
~~red:On the computer from which you posted your question~~
Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
Update Java: your ver. ~~red:1.4.2_03 (very, very old)~~; current ver. 1.6.0.20 (important security update 04-15-2010) (~~red:Firefox 3.6 and above requires Java 1.6.0.10 or higher~~; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 ) (Windows users: Do the manual update; very easy.) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: Updating Java Do the update with Firefox closed. NOTE: Java version 1.6.0.21 has been released. It is mainly an update for developers of Java applications and most users do not need to be concerned about downloading version 1.6.0.21. At this time, the update option in existing installations of Java 1.6.0.20 are not updating to version 1.6.0.21; at this time, it must be manually downloaded and installed. According to the Java release notes: "Bug Fixes Java SE 6 Update 21 does not contain any additional fixes for security vulnerabilities to its previous release, Java SE 6 Update 20. Users who have Java SE 6 Update 20 have the latest security fixes and do not need to upgrade to this release to be current on security fixes." Source: http://java.sun.com/javase/6/webnotes/6u21.html
Thank you so much for the info. I updated Java this morning. I'll check Mom's computer to try your suggestions soon. As you can probably tell, I'm only marginally more sophisticated than my technologically impaired 83 year old mother! Our world is a kinder and better place because of helpful folks like yourself!!