Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

My navigation toolbar doesn't work properly.

  • 5 respostas
  • 96 têm este problema
  • 10 visualizações
  • Última resposta por robynshere2

more options

Normally, after i write the site i want to navigate (e.g : www.yahoo.com), and press enter, the site start navigate automatically. But now, after i press enter, nothing happens. It's not even loading. My enter button is working properly. (i've tried it by writing something on notepad, and the enter button really worked). But at navigation toolbar, after i input the site i want to navigate and press enter, nothing happen. I have to click the arrow at the right side on navigation toolbar to start loading the page. Before, i don't have to do that. I only need to press enter. But now, the enter button didn't work. Anyone can help me?

Normally, after i write the site i want to navigate (e.g : www.yahoo.com), and press enter, the site start navigate automatically. But now, after i press enter, nothing happens. It's not even loading. My enter button is working properly. (i've tried it by writing something on notepad, and the enter button really worked). But at navigation toolbar, after i input the site i want to navigate and press enter, nothing happen. I have to click the arrow at the right side on navigation toolbar to start loading the page. Before, i don't have to do that. I only need to press enter. But now, the enter button didn't work. Anyone can help me?

Solução escolhida

The AVG Safe Search toolbar add-on for Firefox has been a cause of this problem in the past. See:


Update Java

  1. You can check your version: http://www.mozilla.com/en-US/plugincheck/
    • Note: plugin check page does not have information on all plugin versions

See: https://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Installing_or_updating_Java


Update Shockwave Flash (Adobe Flash). A new version was released last week.

  1. You can check your version: http://www.mozilla.com/en-US/plugincheck/
    • Note: plugin check page does not have information on all plugin versions
  2. Use Firefox to Download and SAVE to your hard drive (link in article below)
  3. After download completes, close Firefox
  4. Click on the file you just downloaded and install
  5. After installation, restart Firefox and check your version again.

Download link and other information: https://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash

Ler esta resposta no contexto 👍 3

Todas as respostas (5)

more options

This is normally caused by an add-on that is not working properly. To resolve this follow the procedures in the troubleshooting extensions and themes article.

more options

Solução escolhida

The AVG Safe Search toolbar add-on for Firefox has been a cause of this problem in the past. See:


Update Java

  1. You can check your version: http://www.mozilla.com/en-US/plugincheck/
    • Note: plugin check page does not have information on all plugin versions

See: https://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Installing_or_updating_Java


Update Shockwave Flash (Adobe Flash). A new version was released last week.

  1. You can check your version: http://www.mozilla.com/en-US/plugincheck/
    • Note: plugin check page does not have information on all plugin versions
  2. Use Firefox to Download and SAVE to your hard drive (link in article below)
  3. After download completes, close Firefox
  4. Click on the file you just downloaded and install
  5. After installation, restart Firefox and check your version again.

Download link and other information: https://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash

Modificado por Helper7677 a

more options

Your plugins list shows outdated plugin(s) with known security and stability risks.

  • Shockwave Flash 10.0 r32
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Update the Java plugin to the latest version.

Update the Flash plugin to the latest version.

Maybe remove this plugin as well: Yahoo! activeX Plug-in Bridge

more options

It works. I open tools-add ons, and then disable the avg safe search, and now it's working again. Thanks for the help.

more options

I agree..this stinks..want to get 4.0 off as soon as possible..I want my tool bar back..without a maze of instructions!!!!...why cant they just leave something that works great alone..