Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Keep getting Error: this.instalDir is null - can't uninstall google toolbar as a result or add another toolbar - CAN'T SEARCH!

  • 4 respostas
  • 8 têm este problema
  • 18 visualizações
  • Última resposta por blaidds

blaidds
blaidds
more options

Ever since I installed the newest version of Firefox (3.68), I get an error message every time I open Firefox. Type Error: this.instalDir is null. Since I have installed 3.68, my Google Search function does not work at all. I can't uninstall the toolbar, and when I try to go to Google to re-install the toolbar, Firefox becomes unresponsive. I get another error message telling me it can't complete the script.

This happens with ANY toolbar I try to download, including Goodsearch. Right now, I don't have a Search function! and I can't get rid of an obviously non-working toolbar.

If I reinstall Firefox, I'll lose all my bookmarks etc right?

Ever since I installed the newest version of Firefox (3.68), I get an error message every time I open Firefox. Type Error: this.instalDir is null. Since I have installed 3.68, my Google Search function does not work at all. I can't uninstall the toolbar, and when I try to go to Google to re-install the toolbar, Firefox becomes unresponsive. I get another error message telling me it can't complete the script. This happens with ANY toolbar I try to download, including Goodsearch. Right now, I don't have a Search function! and I can't get rid of an obviously non-working toolbar. If I reinstall Firefox, I'll lose all my bookmarks etc right?

Todas as respostas (4)

silkphoenix
silkphoenix
more options

Do you have the "ask-toolbar" installed, if so, uninstall it to see if it helps your situation.

blaidds
blaidds Proprietário da pergunta
more options

I changed the ask window in the upper right hand corner and replaced it with Google so that DOES work. However, when I try to download the Goodsearch Toolbar I get the following:

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsExtensionManager.js:623

This is the problem I've been having all along since installing Firefox 3.6.8

silkphoenix
silkphoenix
more options

Please read this article and read the "The link to add GoodSearch to the Firefox toolbar doesn't seem to work" section:


http://www.goodsearch.com/about.aspx#faq29


Please report back to see if this solves your problem.

blaidds
blaidds Proprietário da pergunta
more options

It adds the Goodsearch search engine to the drop down search engine menu at the upper right corner of the Firefox page. However, I still can't load the Goodsearch Toolbar or remove/reinstall the Google Toolbar.

At one time, I had both toolbars on my Firefox page. I'm assuming this most recent Firefox upgrade is hampering the toolbar issue or there is a glitch with Google Toolbar and Firefox.