Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

When opening DOCX files the filename is appended with .DOC extension and fail to open in Word

  • 2 respostas
  • 46 têm este problema
  • 4 visualizações
  • Última resposta por hovissimo

diewrecked
diewrecked
more options

When trying to open DOCX files Firefox appends a ".DOC" to the end of them and then Word fails to open them saying "Word cannot start the converter mswrd632.wpc" (using Office 2003 with the Office 2007 Compatibility Pack) - however if I SAVE the file first it saves fine as a DOCX and opens fine in Word.

Any ideas please?

When trying to open DOCX files Firefox appends a ".DOC" to the end of them and then Word fails to open them saying "Word cannot start the converter mswrd632.wpc" (using Office 2003 with the Office 2007 Compatibility Pack) - however if I SAVE the file first it saves fine as a DOCX and opens fine in Word. Any ideas please?

Todas as respostas (2)

the-edmeister
the-edmeister
  • Moderator
more options

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

hovissimo
hovissimo
more options

What's happening here is that Firefox sees the mime type for the application (application/msword) and identifies it as a Word document. However, FF doesn't recognize the new(ish) docx extentions, and appends the .doc .

Now, when FF hands the file off to Word for Word to open, Word only looks at the extension (.doc) and tries to open the file as if it were of the older format.

I don't experience this problem myself with the default settings after installation, I'm going to assume that something's been tweaked in your FF installation. I would recommend checking your settings in Tools > Options > Applications