Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Firefox 3.6.12 crashes whenever I try to play a video on BBC news website.

  • 1 resposta
  • 198 têm este problema
  • 9 visualizações
  • Última resposta por PCPics

more options

I'm running Os x 10.5.8 and have fully updated my adobe flash for firefox. Every time I try to play a video on the BBC news website Firefox freezes, then crashes. Sometimes, but rarely upon reopening the video will work and it wont crash again. This problem only started with the latest patch on firefox. I run "NoScript" and "Adblock" but even with these turned off the problem persists.

I'm running Os x 10.5.8 and have fully updated my adobe flash for firefox. Every time I try to play a video on the BBC news website Firefox freezes, then crashes. Sometimes, but rarely upon reopening the video will work and it wont crash again. This problem only started with the latest patch on firefox. I run "NoScript" and "Adblock" but even with these turned off the problem persists.

Todas as respostas (1)

more options

I'm on Mac OSX 10.6.5 - and exactly the same problem. It seemed to start with Firefox 3.6.12 and 'latest' Flash upgrade (both done at the same time). Ive tried going back to the previous versions, but makes no difference.

Seems to be on 'auto-play' news video clips within the BBC news website, the loading info is 'stats.bbc.co.uk' as the dots spin - then crash...

Very annoying - is anybody looking at this Mozilla?