Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

When I click or type in a valid link, I get the message "The URL is not valid and cannot be loaded." I have to reload/refresh the page one or more times until the same page loads.

  • 1 resposta
  • 3 têm este problema
  • 20 visualizações
  • Última resposta por cor-el

more options

This happens with small sites as well as major ones such as amazon.com. It happens frequently with many different websites both when typing in a URL or clicking on one from search results or other pages. If I am opening it in a new tab, the page is blank and the correct URL shows in the address bar even though it didn't load. When I get the message "The URL is not valid and cannot be loaded" I have to click okay and then click on the link again or click refresh. Sometimes it loads on the 2nd try; other times I have to refresh multiple times to get it to load.

Anyone know what is causing this or what will help?

This happens with small sites as well as major ones such as amazon.com. It happens frequently with many different websites both when typing in a URL or clicking on one from search results or other pages. If I am opening it in a new tab, the page is blank and the correct URL shows in the address bar even though it didn't load. When I get the message "The URL is not valid and cannot be loaded" I have to click okay and then click on the link again or click refresh. Sometimes it loads on the 2nd try; other times I have to refresh multiple times to get it to load. Anyone know what is causing this or what will help?

Todas as respostas (1)

more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

See also http://kb.mozillazine.org/Error_loading_websites (Error_loading_some_websites)