Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Getting stuck trying to update Firefox

  • 1 resposta
  • 8 têm este problema
  • 2 visualizações
  • Última resposta por TonyE

more options

I am on my mom's old Mac which is OS X version 10.2.8. I tried to open youtube to show her some videos but the Firefox version 2.0.0.20 which is on here no longer will play youtube. So I tried to download the newest version of Firefox and here's where I got stuck:

-When I go to the update page, the download window opens asking me if I want to Open With or Save to Disk. I have nothing to open it with so I save to disk.

-After it downloads I have "Firefox 3.6.13.dmg" sitting on the desktop.

-I double-click the file icon and "Disk Copy" opens, has a progress bar for about 2 seconds, and closes. During the 2 seconds, it says "Waiting for Disk Copy helper", and then "Checksumming Firefox 3.6.13.dmg". Then it closes and nothing else happens.

What am I doing wrong?

I am on my mom's old Mac which is OS X version 10.2.8. I tried to open youtube to show her some videos but the Firefox version 2.0.0.20 which is on here no longer will play youtube. So I tried to download the newest version of Firefox and here's where I got stuck: -When I go to the update page, the download window opens asking me if I want to Open With or Save to Disk. I have nothing to open it with so I save to disk. -After it downloads I have "Firefox 3.6.13.dmg" sitting on the desktop. -I double-click the file icon and "Disk Copy" opens, has a progress bar for about 2 seconds, and closes. During the 2 seconds, it says "Waiting for Disk Copy helper", and then "Checksumming Firefox 3.6.13.dmg". Then it closes and nothing else happens. What am I doing wrong?

Todas as respostas (1)

more options

The last version of Firefox that works on OS X 10.2.8 is Firefox 2.0.0.20, later versions require at least OS X 10.4