Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

I keep getting urgent msgs to download 3.6. I have done so, but the download doesn[t seem to finish completely. How can I make sure the download has occurred? h s

  • 1 resposta
  • 1 tem este problema
  • 2 visualizações
  • Última resposta por cor-el

more options

I have dowloaded both 3.6 and 4.1 exe, however, I still get the urgent mesg from firefox. My download file shows that the downloads took place, but I guess they never were completely installed. How can I check to make sure the downloads are installed? Will the urgent messages stop when the downloads are truly installed?'

I have dowloaded both 3.6 and 4.1 exe, however, I still get the urgent mesg from firefox. My download file shows that the downloads took place, but I guess they never were completely installed. How can I check to make sure the downloads are installed? Will the urgent messages stop when the downloads are truly installed?'

Todas as respostas (1)

more options

Do a clean (re-)install:

  • Download a fresh Firefox copy and save the file to the desktop.
  • http://www.mozilla.com/firefox/all.html
  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Don't remove personal data if you uninstall the current version (doesn't apply to Firefox 3.0.x).
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a (re)install.