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Firefox 4 upgrade how do I reset Yahoo toolbar as its does not appear in dropdown VIEW list? Also Norton Internet Security 2011 does not flag up safe/unsafe sites on browser. Help

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  • 20 têm este problema
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  • Última resposta por TonyE

Juanjo99
Juanjo99
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Just upgraded to Firefox 4. My Yahoo toolbar has disappeared and I can't work out how to reset it as it does not appear in the View drop-down list. Also NIS 2011 no longer flags up safe/unsafe sites when browsing.

Thanks

Just upgraded to Firefox 4. My Yahoo toolbar has disappeared and I can't work out how to reset it as it does not appear in the View drop-down list. Also NIS 2011 no longer flags up safe/unsafe sites when browsing. Thanks

Todas as respostas (1)

TonyE
TonyE
  • Moderator
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For the Yahoo toolbar, make sure you have the latest version that is compatible with Firefox 4, available from https://addons.mozilla.org/firefox/addon/yahoo-toolbar

Symantec need to update their Firefox add-ons so that they are compatible with Firefox 4. They have indicated that for Norton 360 they plan to release an update to Norton 360 to support Firefox 4 in early May - http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20100720113635EN&ln=en_US

I do not know about the time scale for updates for other Norton products. Pending the update by Symantec, if you want to use the Norton add-ons you will need to downgrade to Firefox 3.6.

To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.

You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.

To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.

For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles