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I installed 4.0 and cannot print anything. I uninstalled and installed 3.6 and cannot print anything. Everything has a .tif extension and wants me to save the file and I just want to print a selection from my email!

  • 5 respostas
  • 40 têm este problema
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  • Última resposta por Dragitdown

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I have had nothing but grief since I upgraded to 4. It is hateful. I can't print anything. If I highlight something from a website or my email and tell the printer to just print the selection, it doesn't print. It wants me to save the the file and they all have a .tif extension and nothing will print. I have uninstalled 4 and gone back to 3.6 and the problem is still there. If I highlight the desired selection and copy it to Word 2003, it will print what I want, but I can't print anything from the browser itself. That is the only problem I'm aware of so far. I upgraded about a week ago at most, maybe less than that. I'm so sorry I did. Why can't I print anything? I don't want my selection to be a file, I just want it to print!

I have had nothing but grief since I upgraded to 4. It is hateful. I can't print anything. If I highlight something from a website or my email and tell the printer to just print the selection, it doesn't print. It wants me to save the the file and they all have a .tif extension and nothing will print. I have uninstalled 4 and gone back to 3.6 and the problem is still there. If I highlight the desired selection and copy it to Word 2003, it will print what I want, but I can't print anything from the browser itself. That is the only problem I'm aware of so far. I upgraded about a week ago at most, maybe less than that. I'm so sorry I did. Why can't I print anything? I don't want my selection to be a file, I just want it to print!

Todas as respostas (5)

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Reboot your computer with the printers in the on position. This should correct the problem.

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Thank you, but it didn't work. My printer stays on away, independently of the PC. I can print from Chrome and IE7 with no problem but not Firefox. The .tif extension refers to a tagged image something. I went looking around in the control panel and I found that Microsoft Office has it's own Access Snapshot Viewer. My company installed Office 2003 on my PC but I only use Word in my work. This snapshot viewer was listed in the control panel under Printers and Faxes. It was not the default anything but for some reason, Firefox 4 installation must have kicked it into gear. I've had the Office software for several months with not one problem. I have Firefox4 for less than a week and everything becomes difficult. I deleted the Office snapshot viewer (hope I don't get fired for it) so my little HP printer is the only one listed and now things seem to be working okay. I have FF 3.6 back up and running. I didn't lose any data and I hope the support and security updates stay available for a long time because it seems like there are plenty of people who aren't in love with FF4. Thank you so much anyway for your help.

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{Ctrl + P} to open the print dialog box, then under Printer - Name, you need to select your printer. You probably have the MS Fax printer selected, which saves to a .tif file.

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When I follow your directions, I see my HP Deskjet and the Microsoft Office Document Writer. The HP is selected. Does the MS Document Writer save to a .tif file? At any rate, the HP is selected, I have my printer back, I have my FF 3.6 back and for now, things are good. Thank you!

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Official Old Version Release http://www.mozilla.com/en-US/firefox/all-older.html


Unofficial site removed and not needed as all past old releases are hosted by Mozilla if needed. Also poster is already using 3.6.17.

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