Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

I have windows 7 starter on my netbook and the latest version of Firefox seems to not do well. Ho do I get back to Firefox 4? Or is there another version/customizations that is better?

more options

The latest version of Firefox tends to not agree with my windows 7 starter netbook. I get a lot of hangups and crashes. I would like to download Firefox 4 again but can't seem to find it on your site in order to download it. Do you have any other suggestions that would be a good fit for windows 7 starter? Also, I keep getting messages saying that Firefox is causing high CPU and memory usage on my netbook.

The latest version of Firefox tends to not agree with my windows 7 starter netbook. I get a lot of hangups and crashes. I would like to download Firefox 4 again but can't seem to find it on your site in order to download it. Do you have any other suggestions that would be a good fit for windows 7 starter? Also, I keep getting messages saying that Firefox is causing high CPU and memory usage on my netbook.

Todas as respostas (1)

more options

Due to security vulnerabilities, rolling back to Firefox 4.0.1 is not recommended. Version 3.6.18 would be a safer choice.

Here's the process to roll back:

First, I recommend backing up your Firefox settings in case something goes wrong. See Backing up your information. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older

Close Firefox 5.

You could install Firefox 3.6 over it (many have reported success) or you could uninstall Firefox first. If you uninstall, do not remove your personal data and settings, just the program.

Unless you have installed an incompatible add-on, Firefox 3.6 should pick up where you left off. If there are serious issues, please post back with details.

Note: If you don't have Firefox ask you before updating, you may need to set that to prevent an automatic update back to Firefox 5. Tools > Options > Advanced, Update mini-tab

Modificado por jscher2000 - Support Volunteer a