Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

i cant download adobe flashplayer 10.3 its only 50% says i need to disable firefox to finish download I dont know how this firefox is new too me I cant play my games on facebook without flashplayer

  • 1 resposta
  • 31 têm este problema
  • 3 visualizações
  • Última resposta por SibbySibness

more options

I need help downloading adobe flash player 10.3 I have an HP Pavilion dv7 with windows 7 I just had a new hard drive put in today the other one was bad. installed mozilla firefox brother in law did said it was good to have well I am getting aggrivated to where I cant play games on my facebook account or anywhere on my computer now because I need this update of flash player help

I need help downloading adobe flash player 10.3 I have an HP Pavilion dv7 with windows 7 I just had a new hard drive put in today the other one was bad. installed mozilla firefox brother in law did said it was good to have well I am getting aggrivated to where I cant play games on my facebook account or anywhere on my computer now because I need this update of flash player help

Todas as respostas (1)

more options

If it's saying that you need to close firefox before you can continue, do this:

  1. Hit Ctrl-Alt-Del
  2. Click Task Manager
  3. After this, you'll want to left click on the process which says "firefox.exe".
  4. You'll also want to close ANYTHING that says "plugin-container.exe", as this is what holds firefox's plug in's and is part of it.

If what you've said above is true and it's complaining that you need to close firefox first, then this is all you have to do.

Alternatively, if you can't find task manager, simply restart your computer; Firefox doesn't boot on start.

You can also make sure that ALL windows are closed from Firefox, including the download window. Any of the above should fix your problem.

I also noticed you stated you're using firefox 5.0. The most recent version is 6.0. You can go to http://www.mozilla.com/en-US/firefox/new/ to download the newest version.

Modificado por SibbySibness a