Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Crashes in safe mode when I press addons, after disabling all addons with safe mode.

  • 8 respostas
  • 1 tem este problema
  • 8 visualizações
  • Última resposta por akare

more options

Firefox 6 crashes when opened. I booted into safe mode an pressed addons from the menu and it crashes again. I disable all addons permanently with the safe mode option and restart same problem occurs.

Firefox 6 crashes when opened. I booted into safe mode an pressed addons from the menu and it crashes again. I disable all addons permanently with the safe mode option and restart same problem occurs.

Todas as respostas (8)

more options

That sounds pretty bad, but the problem might lie within your profile. Try creating a new profile and see if that helps.

more options

No joy there :( A new profile has the same crash, i.e. crashes instantly upon start.

more options

That is quite odd. The only other thing I can think of is to reinstall firefox. When you went into safe mode, did you continue in safe mode, or did you just disable addons? Safe mode also disables hardware acceleration, reverts settings etc.

more options

Hmm still crashes after a standard uninstall /reinstall removing all userdata.

more options

More detail: Booted into safe mode its starts. However when i press addons from the menu it crashes.

Then I used the safe mode splash screen to disable all addons and the same thing happens I can load but as soon as I press addons menu it crashes again.

more options

I was looking at your crash info , and I can't find any solutions. I hope someone more knowledgeable sees this thread.

more options

The crash report that you posted indicates a problem with the Flash plugin.


See also:

Modificado por cor-el a

more options

I have un-installed flash to no avail. Cant even boot into safe mode now to post more crash ID's anyone have any ideas?