Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Unknown sync error

  • 2 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por ET3D

more options

I'm trying to move to a new PC, and wanted to use Sync to get my bookmarks and open tabs across (I have lots of tabs open and Tab Utilities and TabGroup Manager installed). I'm using Firefox 8.0 on one (it claims it's up to date) and 8.01 on the other. I created a Sync account, and it looks like it stored something on the server, because if I check the quota it shows quite a bit of data (especially in history, which is about 1.3MB).

However trying to sync on the new PC doesn't do a thing. Once after a long while I got a message at the bottom that Sync encountered an unknown error, but I can't recreate this (haven't waited enough again, I guess).

Any suggestions what I can do to get it working?

I'm trying to move to a new PC, and wanted to use Sync to get my bookmarks and open tabs across (I have lots of tabs open and Tab Utilities and TabGroup Manager installed). I'm using Firefox 8.0 on one (it claims it's up to date) and 8.01 on the other. I created a Sync account, and it looks like it stored something on the server, because if I check the quota it shows quite a bit of data (especially in history, which is about 1.3MB). However trying to sync on the new PC doesn't do a thing. Once after a long while I got a message at the bottom that Sync encountered an unknown error, but I can't recreate this (haven't waited enough again, I guess). Any suggestions what I can do to get it working?

Todas as respostas (2)

more options

Hi!

Make sure that you give it another try. History take some time to get completely synced.

If you hit the Unknown error again, please, take a look to this blogpost to learn how to fill a bug so the development team can take a look to the specifics https://philikon.wordpress.com/2011/06/13/how-to-file-a-good-sync-bug/

more options

Thanks for the reply. I ended up syncing with xmarks, which worked. Since I only wanted that to move settings from one PC to another, I don't plan to use Sync again soon.