Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

FIrefox Installer does not appear in Internet Explorer (Windows 7)

  • 4 respostas
  • 7 têm este problema
  • 8 visualizações
  • Última resposta por the-edmeister

more options

We are trying to download and install Firefox on a new ZT computer with Windows 7. We disabled popups on the Internet Explorer. We get the Download screen from Firefox but the Firefox installer (with "run") does not appear. How do we install and get off IE?

We are trying to download and install Firefox on a new ZT computer with Windows 7. We disabled popups on the Internet Explorer. We get the Download screen from Firefox but the Firefox installer (with "run") does not appear. How do we install and get off IE?

Solução escolhida

Try downloading Firefox from here, just make sure you select the correct localization.
http://www.mozilla.com/en-US/firefox/all.html

Ler esta resposta no contexto 👍 1

Todas as respostas (4)

more options

Save the Firefox setup file to your desktop, the run the installer from there.

more options

We don't even see the Set-up file - we just keep getting the initial Download instructions page - no offer to run or save a file at all - no active buttons. I suspect something in IE or the ZT machine is blocking. I've taken down Firewall and Popup blockers. Related perhaps - whenever we click on a URL link, a BLANK screen appears and won't take us to the webpage. We can get there only by cutting and pasting links into the url bar.

more options

Download the .exe file and then execute it afterwards, from the download directory.

more options

Solução escolhida

Try downloading Firefox from here, just make sure you select the correct localization.
http://www.mozilla.com/en-US/firefox/all.html