Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Since updating to firefox 10.0 (and then 10.0.1), the Page Down, Page Up, Home and End keys no longer function correctly. Is anyone else having this problem, and are there any suggestions for a fix?

  • 3 respostas
  • 3 têm este problema
  • 2 visualizações
  • Última resposta por Vivek

more options

e.g., as I read a webpage, when I push the Page Down keyboard key, sometimes nothing happens; sometimes the page scrolls down a few lines but then doesn't continue to scroll down when I push the key additional times; sometimes the page immediately jumps to the bottom of the page; etc. Similar issues occur, in the up direction, when I push the Page Up key. The Home and End keys are completely "dead", as the page doesn't move when I push them. It's important to note that all of these keys work as usual when I open the Chrome or Internet Explorer browsers, and in all other applications in which the keys should be functional, so this problem is specific to Firefox.

e.g., as I read a webpage, when I push the Page Down keyboard key, sometimes nothing happens; sometimes the page scrolls down a few lines but then doesn't continue to scroll down when I push the key additional times; sometimes the page immediately jumps to the bottom of the page; etc. Similar issues occur, in the up direction, when I push the Page Up key. The Home and End keys are completely "dead", as the page doesn't move when I push them. It's important to note that all of these keys work as usual when I open the Chrome or Internet Explorer browsers, and in all other applications in which the keys should be functional, so this problem is specific to Firefox.

Solução escolhida

Hi,

Please check if Always use the cursor keys to navigate within pages is selected in Tools (Alt + T) > Options > Advanced > General and deselect it. This setting can also be activated/deactivated by pressing F7.

Ler esta resposta no contexto 👍 0

Todas as respostas (3)

more options

Solução escolhida

Hi,

Please check if Always use the cursor keys to navigate within pages is selected in Tools (Alt + T) > Options > Advanced > General and deselect it. This setting can also be activated/deactivated by pressing F7.

more options

THANK YOU, Vivek, for your outstanding help!! "Always use the cursor keys to navigate within pages" WAS, in fact, selected, and deselecting has solved the problem! I have to wonder how that option became selected as a result of the upgrade -- or maybe I unintentionally pressed F7? -- but it's a moot point now.

more options

You are welcome :)