Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

font size and color will not change in emails, blogs, forums etc.

  • 3 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por Vivek

more options

I can no longer change the style or color of fonts in emails, blogs, forums etc. I can change the font size and nothing else. Everything works when I am connected using explorer so it is a setting or update in firefox that is causing the problem. If I cut/copy and paste into a word document from a web site I still cannot make a change. If I copy from a word document into a web site the colors and fonts revert to some default setting. I have tried changing the setting in Options for the fonts and colors, they make changes but they don't solve the problem.

I can no longer change the style or color of fonts in emails, blogs, forums etc. I can change the font size and nothing else. Everything works when I am connected using explorer so it is a setting or update in firefox that is causing the problem. If I cut/copy and paste into a word document from a web site I still cannot make a change. If I copy from a word document into a web site the colors and fonts revert to some default setting. I have tried changing the setting in Options for the fonts and colors, they make changes but they don't solve the problem.

Modificado por jjnoble a

Solução escolhida

Hi,

Please check if this happens in a new profile. If it's okay, you can later copy the personal data from the old profile. Firefox stores your personal data and settings in another location separate from its files/folder. A new profile would have the default Firefox settings (Tools (Alt + T) > Options and about:config ) and usually would also be empty of any Extensions and themes (Appearance) in Tools > Add-ons) and their settings. Also, a new profile would have no previous stored website data/settings etc. (Tools > Clear Recent History).

Profiles Howto

Profile Folder & Files

about:config Entries

Ler esta resposta no contexto 👍 0

Todas as respostas (3)

more options

Solução escolhida

Hi,

Please check if this happens in a new profile. If it's okay, you can later copy the personal data from the old profile. Firefox stores your personal data and settings in another location separate from its files/folder. A new profile would have the default Firefox settings (Tools (Alt + T) > Options and about:config ) and usually would also be empty of any Extensions and themes (Appearance) in Tools > Add-ons) and their settings. Also, a new profile would have no previous stored website data/settings etc. (Tools > Clear Recent History).

Profiles Howto

Profile Folder & Files

about:config Entries

Modificado por Vivek a

more options

It worked. Thank you for your help.

more options

You are welcome :)