Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Firefox crashes

  • 4 respostas
  • 7 têm este problema
  • 6 visualizações
  • Última resposta por Tim

Coreen22
Coreen22
more options

Firefox has been crashing even in safe-mode. I just updated to version 3.6.28. I also installed a new add on that opens new tabs on the home page. (I can't get the name because firefox crashes as soon as I open it) 

Crash ID: bp-eee283f5-f745-4ebb-ba81-8f9152120317
Crash ID: bp-adb0948d-4701-4224-8b44-eb15f2120317
Crash ID: bp-8f7dcbae-7535-46b9-8730-ba3fb2120317

PLEASE HELP!

Firefox has been crashing even in safe-mode. I just updated to version 3.6.28. I also installed a new add on that opens new tabs on the home page. (I can't get the name because firefox crashes as soon as I open it) Crash ID: bp-eee283f5-f745-4ebb-ba81-8f9152120317 Crash ID: bp-adb0948d-4701-4224-8b44-eb15f2120317 Crash ID: bp-8f7dcbae-7535-46b9-8730-ba3fb2120317 PLEASE HELP!

Modificado por cor-el a

Todas as respostas (4)

Tim
Tim
more options

Firefox 3.6.28 Crash Report [@ nsStreamListenerTee::OnStopRequest(nsIRequest*, nsISupports*, unsigned int) ]

https://crash-stats.mozilla.com/report/index/eee283f5-f745-4ebb-ba81-8f9152120317

No open bug report found

Is there a reason you haven't updated to Firefox 11? 3.6 is almost end of life and only security fixes are being released...

Coreen22
Coreen22 Proprietário da pergunta
more options

I know that this sounds ignorant- I'm not very good with technology, does this mean that there is no known fix? As for Firefox 11, I have been avoiding it only because I hate to give up my Roboform. Thanks for your time.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Firefox 11 (and 12) should work with the latest RoboForm version, so there is no need to avoid updating to Firefox 11 because of that.

Tim
Tim
more options

Roboform has an update that works with Firefox 11...

The crash isn't a known signature which doesn't mean that it isn't fixed with Firefox 11 - there have been a LOT of changes since 3.6