We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

After about 5 seconds, Firefox becomes unresponsive and lagging

  • 5 respostas
  • 5 têm este problema
  • 4 visualizações
  • Última resposta por justwhatever

justwhatever
justwhatever
more options

Hi, I have a weird problem with my firefox. Everytime it starts, it will be alright for 5 seconds, then it will become unresponsive and lagging

- if you hover through the menu toolbars you wont be able to see the indicator arrow - if you type something it is not responsive for a while, but then even when it works it won't show what you typed in unless you minimize the screen and then maximise it again.

What I have tried that didn't fix the problem:

- Removed and disabled all addons and extensions and themes - Uninstall firefox and reinstall (using both windows and revo uninstaller) - Going back to a couple of different versions - Try using a new windows profile - System restore

Interesting fact is if I start firefox in safe mode, it will fix the problem. But if I go back to normal mode, even with all addons, themes, extensions disabled, the problem is still there.

I have no idea what else to do and hopefully someone will be able to help

Thanks!

Hi, I have a weird problem with my firefox. Everytime it starts, it will be alright for 5 seconds, then it will become unresponsive and lagging - if you hover through the menu toolbars you wont be able to see the indicator arrow - if you type something it is not responsive for a while, but then even when it works it won't show what you typed in unless you minimize the screen and then maximise it again. What I have tried that didn't fix the problem: - Removed and disabled all addons and extensions and themes - Uninstall firefox and reinstall (using both windows and revo uninstaller) - Going back to a couple of different versions - Try using a new windows profile - System restore Interesting fact is if I start firefox in safe mode, it will fix the problem. But if I go back to normal mode, even with all addons, themes, extensions disabled, the problem is still there. I have no idea what else to do and hopefully someone will be able to help Thanks!

Todas as respostas (5)

ideato
ideato
more options

If this is not happen in Safe-mode because already disable all extensions, try to find which is causing it by enabling one at a time until the problem reappears.

Troubleshooting extensions and themes

every time when you close firefox go from File > Exit


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can also try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
justwhatever
justwhatever Proprietário da pergunta
more options

Thanks for your help guys

cor-el solution works straight away! great stuff

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You're welcome.

justwhatever
justwhatever Proprietário da pergunta
more options

just curious any idea how did the problem happened and whats the realtionship to hardware acceleration?

Thanks