firefox causes my mac to freeze and lock up forcing a hard shutdown
Mac running 10.6.8 Firfox hangs and causes all other open programs to hang. Cursor disappears and requires a force shutdown of computer. On restart no crash report appears.
Todas as respostas (4)
We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
- Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
- Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.
Thanks in advance for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
BE3BBC15-CA64-4A36-B053-A568A067C6C86/9/127:01 AM0B5F33AC-488F-4FC3-84AF-684AEEC802E46/5/127:53 PMB5898BBE-BE89-43C2-8504-0CCA1EBAE6F95/18/128:41 PM6D3102EC-1208-4370-A46F-466A65E3AF285/18/128:41 PM3E938D62-672E-4500-994E-4F9232718D4A5/18/128:40 PM
In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:
- Click the Firefox button at the top left, then click the Help menu and select Troubleshooting information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting information from the menu.
Now, a new tab containing your troubleshooting information should open.
- At the top of the page, you should see a button that says "Copy all to clipboard. Click it.
- Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.
Thanks in advance for your help!
Application Basics
Name
Firefox
Version
13.0.1
User Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:13.0) Gecko/20100101 Firefox/13.0.1
Profile Folder
Show in Finder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.places.smartBookmarksVersion
3
browser.startup.homepage
http://livepage.apple.com/
browser.startup.homepage_override.buildID
20120614114901
browser.startup.homepage_override.mstone
13.0.1
dom.disable_open_during_load
false
extensions.lastAppVersion
13.0.1
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1339868130
places.history.expiration.transient_current_max_pages
26844
places.history.expiration.transient_optimal_database_size
42949672
places.last_vacuum
1298679230
print.macosx.pagesetup-2
PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO…
print.print_bgcolor
false
print.print_bgimages
false
print.print_command
print.print_downloadfonts
false
print.print_evenpages
true
print.print_in_color
true
print.print_margin_bottom
0.5
print.print_margin_left
0.5
print.print_margin_right
0.5
print.print_margin_top
0.5
print.print_oddpages
true
print.print_orientation
0
print.print_page_delay
50
print.print_pagedelay
500
print.print_paper_data
0
print.print_paper_height
11.00
print.print_paper_size_type
1
print.print_paper_size_unit
0
print.print_paper_width
8.50
print.print_printer
print.print_reversed
false
print.print_scaling
1.00
print.print_shrink_to_fit
true
print.print_to_file
false
print.print_unwriteable_margin_bottom
56
print.print_unwriteable_margin_left
25
print.print_unwriteable_margin_right
25
print.print_unwriteable_margin_top
25
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Vendor ID
0x1002
Device ID
0x71c5
WebGL Renderer
ATI Technologies Inc. -- ATI Radeon X1600 OpenGL Engine -- 2.0 ATI-1.6.36
GPU Accelerated Windows
0. Blocked for your graphics card because of unresolved driver issues.
AzureBackend
quartz
JavaScript
Incremental GC
1
Library Versions
Expected minimum version
Version in use
NSPR
4.9
4.9
NSS
3.13.4.0 Basic ECC
3.13.4.0 Basic ECC
NSS Util
3.13.4.0
3.13.4.0
NSS SSL
3.13.4.0 Basic ECC
3.13.4.0 Basic ECC
NSS S/MIME
3.13.4.0 Basic ECC
3.13.4.0 Basic ECC