Nothing happens when I click on certain web links on most web pages I go to. Some links work and others do nothing. I can not open a new window either
Using Windows Vista. When placing pointer over known link, pointer does not change or indicate a workable link. No link destination in the bottom left of my screen either, looks like java script instead of a weblink. I find this problem on all web sites that I go to, some links just don't work. This is very frustrating as I have to go to another web browser (IE) to view the link. I have not been able to open a new window (two windows open) since updating with Firefox 11. Thinking about the last update, I had two windows open until Flash updated.
Solução escolhida
The "how to" article for Reset is: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems
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Some thoughts:
(1) Since you mentioned Flash, I'll mention that there are some compatibility issues between the latest Flash player and some Firefox add-ons or settings. Could you see whether anything in this article helps: Flash 11.3 doesn't load video in Firefox.
(2) When this problem occurs, does it make any difference whether the page is "zoomed"? This aticle lists the keyboard combinations and mouse options for zooming and resetting the zoom level: Font size and zoom - increase the size of web pages.
(3) Do you have any add-ons that block content or change page layout? These may include ad blockers, Flash blockers, and security filters. You can review your add-ons and disable any that are nonessential here:
orange Firefox button or classic Tools menu > Add-ons
Check both the Extensions category and the Plugins category.
(4) Do you want to try the new Reset feature? This duplicates certain key data from your active settings folder into a new one, bypassing some add-ons and custom settings. Your plugins will still be active, but could be disabled manually if you like.
More information in this article: Refresh Firefox - reset add-ons and settings.
If the new settings folder has the same problem, you can switch back if you like using Firefox's Profile Manager.
Any progress so far?
You Asked: "(2) When this problem occurs, does it make any difference whether the page is "zoomed"? This aticle lists the keyboard combinations and mouse options for zooming and resetting the zoom level: Font size and zoom - increase the size of web pages." Answer: No difference with page in zoom, some links don't work.
Your Wrote: "(3) Do you have any add-ons that block content or change page layout? These may include ad blockers, Flash blockers, and security filters. You can review your add-ons and disable any that are nonessential here:
orange Firefox button or classic Tools menu > Add-ons
Check both the Extensions category and the Plugins category."
Answer: Yes, when I restart and disable all plugins, still have same issue Some links don't work.
You asked: "(4) Do you want to try the new Reset feature? This duplicates certain key data from your active settings folder into a new one, bypassing some add-ons and custom settings. Your plugins will still be active, but could be disabled manually if you like.
More information in this article: Reset Firefox – easily fix most problems.
If the new settings folder has the same problem, you can switch back if you like using Firefox's Profile Manager."
Answer: Sure willing to try anything to resolve issues. How do I do this?
You Wrote: "Any progress so far? " Answer not at this time. some links on page do not work and can not open another window.
Solução escolhida
The "how to" article for Reset is: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems
Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
Thanks for your help, also I disabled all plugins and will start reloading one at a time. can now open more than one window and all links are working. I did reset back to fresh install and very happy again. : ) Thanks and Keep up the Great Work