We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Encryption with a grey-globe-warning site (e.g., Staples.com) -- is it, or isn't it encrypted?

  • 2 respostas
  • 5 têm este problema
  • 9 visualizações
  • Última resposta por Dick

Dick
Dick
more options

[Firefox 14.0.1, Mac OS 10.6.8] 

Firefox, encountering Staples' "secure" checkout page, gives the partial-encryption warning and flags it with a gray-globe site-id-button, clicking on which says (as always in the case of gray-globes) that the page is partially encrypted.

I've already read the possible useful information on the forum about how to figure out which parts are encrypted (Page Info>Media).

But Mozilla's site ID button page (https://support.mozilla.org/en-US/kb/how-do-i-tell-if-my-connection-is-secure) says the gray-globe indicates "The connection between Firefox and the website is NOT encrypted and should not be considered safe against eavesdropping" (my emphasis).

So the warnings are inconsistent: "page partially encrypted" or "entire connection not encrypted." Which is it?

[Firefox 14.0.1, Mac OS 10.6.8] Firefox, encountering Staples' "secure" checkout page, gives the partial-encryption warning and flags it with a gray-globe site-id-button, clicking on which says (as always in the case of gray-globes) that the page is partially encrypted. I've already read the possible useful information on the forum about how to figure out which parts are encrypted (Page Info>Media). But Mozilla's site ID button page (https://support.mozilla.org/en-US/kb/how-do-i-tell-if-my-connection-is-secure) says the gray-globe indicates "The connection between Firefox and the website is NOT encrypted and should not be considered safe against eavesdropping" (my emphasis). So the warnings are inconsistent: "page partially encrypted" or "entire connection not encrypted." Which is it?

Todas as respostas (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

From what I have seen, the gray globe is used for both zero and partial encryption. I realize that's not very helpful, and I haven't seen the warning triangle described in this article: How do I tell if my connection to a website is secure?

On some sites, reloading a page fixes partial encryption issues. Of course, on some sites, this could change your order...

Modificado por jscher2000 - Support Volunteer a

Dick
Dick Proprietário da pergunta
more options

Your zero/partial experience is consistent with what I saw, but if that's actually the reality (dysfunctional), I'd appreciate hearing it from someone working on development who can confirm that that is the case, and if so, why they chose to build in such a flaw to what could be a very helpful/valuable feature unique to Firefox.

Staples (both consumer and tech support) told me this was an incompatibility with Firefox that they were working on and that I should try IE or Google Chrome. I told them that it was a problem with their site, and the only incompatibility was that Firefox was telling the truth and the other browsers were dodging the issue.

But maybe it IS a Firefox problem, thought not what they meant by that...