Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

I have lost volume with YouTube on Firefox - only. Other browsers work fine with Youtube??

  • 4 respostas
  • 4 têm este problema
  • 3 visualizações
  • Última resposta por Keithmt

more options

F5 and other volume controls including the speakers cannot solve the issue. YouTube has been fine on Firefox forever, till last week. Now the volume is barely there at all. All ok with Chrome so its not the laptop? Thanks

F5 and other volume controls including the speakers cannot solve the issue. YouTube has been fine on Firefox forever, till last week. Now the volume is barely there at all. All ok with Chrome so its not the laptop? Thanks

Solução escolhida

First, thanks for the replies, I checked all of them. The Silverlight plug in needed an update which fixed the problem. Prior to that I updated and reloaded just about all the rest and emptied all the caches. Pretty much the last bullet!

Ler esta resposta no contexto 👍 1

Todas as respostas (4)

more options

Try these:

  • Upgrade your flash plugin

[https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix...]

  • Use Html5 version of YouTube
  • Reset your Firefox cache

[cache]

  • Reset your Firefox

Reset Firefox preferences to troubleshoot and fix problems

  • Maybe there's a problem in YouTube preferences!
more options

Keithmt:

You appear to already have the most current Flash plugin.

See these articles for possible solutions:




Other - You should check your Plugins and update as needed:

  1. Check your Plugins - https://www.mozilla.org/en-US/plugincheck/
  2. Adobe Shockwave for Director Netscape plug-in, version 11.5.8.612 (not the same as Adobe Flash/Flashplayer/Shockwave Flash)
more options

Did you check the volume setting for the plugin container process in the volume mixer while a video is playing?

You can also try to clear the Flash local storage and settings for YouTube or all of them.

  • Windows Control Panel > Flash Player, click Delete All and Delete Data

Flash Website Storage Settings panel:

Global Storage Settings Panel:

Flash Local storage settings Help:

more options

Solução escolhida

First, thanks for the replies, I checked all of them. The Silverlight plug in needed an update which fixed the problem. Prior to that I updated and reloaded just about all the rest and emptied all the caches. Pretty much the last bullet!