Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

yahoo appearance has changed and i can't get it back. If I open in IE, it looks fine.. not sure what I changed. yahoo is my home page. I tried resetting

  • 4 respostas
  • 4 têm este problema
  • 15 visualizações
  • Última resposta por charliejones

more options

The "classic" yahoo home page has disappeared on my laptop, and a new version that I don't like is there as my home page. I thought at first it was yahoo.. but this ONLY does this on my laptop, and if I open yahoo in IE, it has the classic look. Not sure what I changed. I did a reset, but no good. Anyone else having this?

The "classic" yahoo home page has disappeared on my laptop, and a new version that I don't like is there as my home page. I thought at first it was yahoo.. but this ONLY does this on my laptop, and if I open yahoo in IE, it has the classic look. Not sure what I changed. I did a reset, but no good. Anyone else having this?

Solução escolhida

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Ler esta resposta no contexto 👍 1

Todas as respostas (4)

more options

Solução escolhida

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

more options

that fixed it> thank you.

more options

This happened today Feb. 20, 2013, but I tried your solution, it did Not work. Please advise, I go to internet explorer, it looks normal yahoo home page, but is totally bogus looking in mozilla ( yep latest version) firefox. I am so annoyed and frustrated, have tried all i can think of... and tried yours, but no luck at all.

more options

I have exactly the same issue. IE V8 works fine. Firefox V19 works fine on my Win 7 64 bit pc. This issue is on my Win XP Home SP3 pc and is driving me crazy.

This occurred after my updating to Firefox 19.

Please give this attention and give us a solution.