Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Why can I not click a link in an Email and have it go to the link, it just refreshes the page?

  • 3 respostas
  • 1 tem este problema
  • 4 visualizações
  • Última resposta por RCA999

more options

I click any link in HOTMAIL or GMAIL and all it does is refresh the page, it will not go to the linked page in a new window or even in the current window. The links work on any other web pages.

I click any link in HOTMAIL or GMAIL and all it does is refresh the page, it will not go to the linked page in a new window or even in the current window. The links work on any other web pages.

Solução escolhida

I Disabled Fasterfox and no more problem. I guess it might be a good time to look at the Fasterfox Plug-in.

RCA999

Ler esta resposta no contexto 👍 0

Todas as respostas (3)

more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
more options

Solução escolhida

I Disabled Fasterfox and no more problem. I guess it might be a good time to look at the Fasterfox Plug-in.

RCA999