Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Why can't i access or click on the menu options at the top of ANY web page? Also, Can't close a moddle window using the x in the upper right,?

  • 4 respostas
  • 3 têm este problema
  • 6 visualizações
  • Última resposta por bbachna

more options

Why can't i access or click on the menu options at the top of ANY web page? Also, Can't close a moddle window using the x in the upper right,?

Why can't i access or click on the menu options at the top of ANY web page? Also, Can't close a moddle window using the x in the upper right,?

Todas as respostas (4)

more options

Problems with buttons and links at the top of the page not working can be caused by an extension like the Yahoo! Toolbar or a Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
more options

It was My Yahoo toolbar. Everything works fine now...thanks for the help

more options

I don't have a yahoo toolbar; I don't use yahoo.

I had my AVG toolbar set to be hidden just in case that was the issue, but that didn't help either.

I'm forced to hit Ctrl-Alt-Del to exit any google web page. Now I have to work w/ IE, and I'm hating every minute of it! Can you help?

btw, I did uninstall FF and re-installed it from the mozilla site, but the problem persists.