Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

When using Firefox, PDFs won't load natively on Mac Mountain Lion (10.8.2), even when all add-ons are disabled. No issue using Firefox on PC

  • 2 respostas
  • 4 têm este problema
  • 1 visualização
  • Última resposta por modenaryder

modenaryder
modenaryder
more options

Whenever I click on a web link, do download a PDF form, for example, I get this error message:

"We are sorry, but Adobe Reader is unable to show documents in this browser configuration.

Please use your browser to download this file and open it in Adobe Reader or Adobe Acrobat.

To avoid this message in the future, many browsers provide a way to turn off certain add-ons, and some are able to show this document natively. Please contact your browser vendor for more details."

This problem only manifested recently. I have recently added Adobe CS6, but the problem manifests itself even when this is disabled. Any help much appreciated.

Whenever I click on a web link, do download a PDF form, for example, I get this error message: "We are sorry, but Adobe Reader is unable to show documents in this browser configuration. Please use your browser to download this file and open it in Adobe Reader or Adobe Acrobat. To avoid this message in the future, many browsers provide a way to turn off certain add-ons, and some are able to show this document natively. Please contact your browser vendor for more details." This problem only manifested recently. I have recently added Adobe CS6, but the problem manifests itself even when this is disabled. Any help much appreciated.

Todas as respostas (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The Adobe Reader plugin may not be working properly on Mac.

Disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.

PDF files may be found under entries like Portable document or Adobe PDF document.

  • Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader
modenaryder
modenaryder Proprietário da pergunta
more options

Thanks to you, Cor-el, for the advice. Issue sorted. Disabled the Acrobat plugin as suggested. I see that it is known to cause instability.