Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

I can't find my bookmarks

  • 3 respostas
  • 16 têm este problema
  • 7 visualizações
  • Última resposta por Devlsh

more options

Not sure if my Mozilla was updated or not, but all of a sudden, I no longer have my bookmarks. I used to be able to click on Bookmarks on top of the toolbar and see all my bookmarks. I still have the menu, and when I click on Bookmarks, I have the following options:

Show All Bookmarks Bookmark This Page Bookmarks Toolbar Unsorted Bookmarks

If I click on show all bookmarks, I get a Library Box, with nothing in it. Ditto "Unsorted Bookmarks." Under LIbrary, I've tried to click on Restore and selected a date, but nothing happens. I'm at a loss how to proceed, and am REALLY hoping all my bookmarks haven't been erased somehow. It should be noted that I did have a couple trojan viruses that I successfully removed using Malware Antibytes, but there was no sign that they caused any problem.

Not sure if my Mozilla was updated or not, but all of a sudden, I no longer have my bookmarks. I used to be able to click on Bookmarks on top of the toolbar and see all my bookmarks. I still have the menu, and when I click on Bookmarks, I have the following options: Show All Bookmarks Bookmark This Page Bookmarks Toolbar Unsorted Bookmarks If I click on show all bookmarks, I get a Library Box, with nothing in it. Ditto "Unsorted Bookmarks." Under LIbrary, I've tried to click on Restore and selected a date, but nothing happens. I'm at a loss how to proceed, and am REALLY hoping all my bookmarks haven't been erased somehow. It should be noted that I did have a couple trojan viruses that I successfully removed using Malware Antibytes, but there was no sign that they caused any problem.

Todas as respostas (3)

more options
more options

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

more options

When I try to RESTORE and choose a date, nothing happens. The date listed does precede the time that this problem occurred.