Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

downloads of videos from youtube do just the audio, no video!

  • 3 respostas
  • 8 têm este problema
  • 13 visualizações
  • Última resposta por binbob

more options

Using Firefox, at youtube, I download a mp4 video,,it downloads,,,, but sometimes it is just the VIDEO part of the file, sometimes it is just the AUDIO part! I never get the "complete" file, with both audio and video!!

Using Firefox, at youtube, I download a mp4 video,,it downloads,,,, but sometimes it is just the VIDEO part of the file, sometimes it is just the AUDIO part! I never get the "complete" file, with both audio and video!!

Todas as respostas (3)

more options

Please update to the current Firefox 22.0 release.

  • Help > About Firefox

The Firefox 19 version that you currently run is no longer supported with security updates.

  • It is important to update Firefox and add-ons to the latest version to get all security fixes.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.

more options

I now have firefox 23 (it says) but now, when i play a movie from on a website, i no longer SEE/GET that "download this video" pop up button in the upper right corner! must this be added on?

more options

what happened to the ffoxs "download this video" button? it was in ver 19, in 22/23 it is now gone!