Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Videos (flash) freezes several times a minute for a few seconds but audio continues fine. Normal browsing also freezes the same way.

  • 1 resposta
  • 20 têm este problema
  • 1 visualização
  • Última resposta por kobe

jmo1
jmo1
more options

After watching more than one video (for example, on YouTube) my browser will "freeze" for several seconds. This happens about 3 or 4 times per minute while:

  • watching another video, the video will freeze for several seconds, while audio keeps playing
  • browsing other NON-video websites, the browser freezes for several seconds
  • scrolling down a long web page the browser will freeze for several seconds; since I'm in the middle of scrolling, when it stops freezing I'm somewhere completely random on the page instead of being able to just smoothly scroll through the page

The only way I can get the freezing to stop is by closing down the entire browser (losing all of the sites I may have open for research, other videos I might have queued up to watch, etc.)

As you can well imagine, this is whole encounter is totally frustrating and annoying, and is making me want to try to find a better browser. I see that MANY, MANY other people have been having this problem, and yet I am still unable to find an actual solution. This was NOT happening before the last FireFox update.

After watching more than one video (for example, on YouTube) my browser will "freeze" for several seconds. This happens about 3 or 4 times per minute while: * watching another video, the video will freeze for several seconds, while audio keeps playing * browsing other NON-video websites, the browser freezes for several seconds * scrolling down a long web page the browser will freeze for several seconds; since I'm in the middle of scrolling, when it stops freezing I'm somewhere completely random on the page instead of being able to just smoothly scroll through the page The only way I can get the freezing to stop is by closing down the entire browser (losing all of the sites I may have open for research, other videos I might have queued up to watch, etc.) As you can well imagine, this is whole encounter is totally frustrating and annoying, and is making me want to try to find a better browser. I see that MANY, MANY other people have been having this problem, and yet I am still unable to find an actual solution. This was NOT happening before the last FireFox update.

Todas as respostas (1)

kobe
kobe
more options

Disable hardware acceleration.

Perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles: