We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

multiple account problems

  • 1 resposta
  • 1 tem este problema
  • 20 visualizações
  • Última resposta por iamjayakumars

more options

Hi there,

I have some problems with my account. While I tried to set up a sync account, I am not able to log in. Resetting the password does not help, the first attempt at reset password fail for not receiving the email. Then requested username, this seems ok. Again tried to reset password, received email, reset password, Still not able to log in. Reset again, no email received. Tried to remove accounts, but this seems impossible without getting into the account. And this account (from which I am making this post has got the same username) does not have a delete option.

Any tips on what to try next? Thanks in advance

Hi there, I have some problems with my account. While I tried to set up a sync account, I am not able to log in. Resetting the password does not help, the first attempt at reset password fail for not receiving the email. Then requested username, this seems ok. Again tried to reset password, received email, reset password, Still not able to log in. Reset again, no email received. Tried to remove accounts, but this seems impossible without getting into the account. And this account (from which I am making this post has got the same username) does not have a delete option. Any tips on what to try next? Thanks in advance

Todas as respostas (1)

more options

Reset your account

Give some time to receive your email

Delete Account