We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Firefox won't delete history

  • 2 respostas
  • 7 têm este problema
  • 4 visualizações
  • Última resposta por Revriles

more options

Hi

Did this - https://support.mozilla.org/en-US/kb/how-do-i-clear-private-data-firefox-android on my Samsung Galaxy S4 Mini Duos GT-I9192 running Android 4.2.2. but it doesn't work! Installed "CleanQuit" which works but sometimes it doesn't display when you go to the menu. Shouldn't need an add-on anyway. Please help?

Trevor.

Hi Did this - https://support.mozilla.org/en-US/kb/how-do-i-clear-private-data-firefox-android on my Samsung Galaxy S4 Mini Duos GT-I9192 running Android 4.2.2. but it doesn't work! Installed "CleanQuit" which works but sometimes it doesn't display when you go to the menu. Shouldn't need an add-on anyway. Please help? Trevor.

Todas as respostas (2)

more options

So you're saying you go into the Clear Private Data dialog, clear the history, back out to a regular tab, tap the address bar, and your history is still there?

I think the only explanation identified for this so far was that this was a byproduct of one of Android's Developer Options. The workaround was:

Android Settings > Developer options > uncheck "Don't keep activities"

See: https://support.mozilla.org/questions/983277#answer-527023

more options

Yeah did that and when I go into Firefox after closing it the history is still there??