Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Get all the data from firefox with old sync to new sync

  • 5 respostas
  • 134 têm este problema
  • 18 visualizações
  • Última resposta por antonavy

more options

Hi guys!

I have a problem I put myself into. Hope you can help!

Downloaded new mozilla beta with the new sync. Had to delete the old one so i can install beta. I though all of my plugins, bookmarks etc... are synced so it's all good. But there is new sync now. Read a few articles but I can't find how to migrate my data from old sync. I tried to delete sync account on android so I could sync with new method but unfortunately firefox was ver. 28, so it didn't have new sync. Now I have ver. 29 on my mac, unsynced android ver. 28. Is there a way to retrieve my old data?

Hi guys! I have a problem I put myself into. Hope you can help! Downloaded new mozilla beta with the new sync. Had to delete the old one so i can install beta. I though all of my plugins, bookmarks etc... are synced so it's all good. But there is new sync now. Read a few articles but I can't find how to migrate my data from old sync. I tried to delete sync account on android so I could sync with new method but unfortunately firefox was ver. 28, so it didn't have new sync. Now I have ver. 29 on my mac, unsynced android ver. 28. Is there a way to retrieve my old data?

Todas as respostas (5)

more options

You can't Sync between devices with the new Sync version and the old Sync version.
You will have to update all devices to Firefox 29 or later to be able to use the new Sync, so you need to install a beta or Aurora Firefox version on the Android device as well.

more options

Yeah I read that. I updated but there is no way to get my old data back on new firefoxes, it's lost now? That doesn't seem right!

more options

If you have deleted the old account or do not have a backup of the Sync key (the new Sync generates a Sync key automatically) then your data on the old Sync server is lost.

Otherwise you would have to install the Firefox 28 release to connect to the old Sync server.

more options

Well that sucks. I hope I still have old firefox with old sync installed somewhere so I could get my data back.

more options

Glad that they made new system not to rely on that though.