This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Thunderbird is downloading e-mail messages when the program is closed.

  • 2 răspunsuri
  • 2 au această problemă
  • 7 vizualizări
  • Ultimul răspuns de bluestream

bluestream
bluestream
more options

Thunderbird is continuing to download e-mail messages after I've (supposedly) closed the program. All of a sudden I'll see the icon appear for new e-mail even though Thunderbird is closed. This just started happening...has never worked like this in the past...Thunderbird had to be open to receive e-mail. I keep Thunderbird closed while away from my PC so that my e-mail is captured on my phone but if e-mail is downloading to my PC I can't receive it on my phone. How do I correct this?

Thank you.

Bob

Thunderbird is continuing to download e-mail messages after I've (supposedly) closed the program. All of a sudden I'll see the icon appear for new e-mail even though Thunderbird is closed. This just started happening...has never worked like this in the past...Thunderbird had to be open to receive e-mail. I keep Thunderbird closed while away from my PC so that my e-mail is captured on my phone but if e-mail is downloading to my PC I can't receive it on my phone. How do I correct this? Thank you. Bob

Toate răspunsurile (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

open task manager and have a look in Tasks and ensure Thunderbird is actually not running. Anti virus programs sometime cause what is called a shutdown hang resulting in the user interface disappearing but the program not closing. Task manager will show what is happening.

Not to your original issue of mail on your phone. There is a better way.

bluestream
bluestream Deținătorul întrebării
more options

Thank you for the suggestion. Hopefully that was the problem. Have been using Thunderbird for years and this was a first.