This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Firefox sync doesn't work from Mac to Windows

  • 4 răspunsuri
  • 15 au această problemă
  • 20 de vizualizări
  • Ultimul răspuns de the-edmeister

mikedefieslife
mikedefieslife
more options

Hi,

I have previously been using Chromium browser, but have switched back to Firefox on my Mac, Linux and Windows computers.

I'm currently experiencing a problem with Firefox sync.

My Mac is my main computer. It runs firefox and I'm signed into my sync account. I want to sync everything from my mac (bookmarks, passwords, history etc..) to my windows pc.

Firefox on windows gives me a pair code but there is nowhere on Firefox mac to enter this code.

If i select "I don't have the device with me" I can attempt to sign in to sync on the windows pc using my account username and password. The problem here is I'm then asked for a recovery key.

There is no way to obtain a recovery key from Firefox on the mac. Going into sync and clicking manage account only gives me two options. Either to change my password, or deactivate sync.

Please advise.

Hi, I have previously been using Chromium browser, but have switched back to Firefox on my Mac, Linux and Windows computers. I'm currently experiencing a problem with Firefox sync. My Mac is my main computer. It runs firefox and I'm signed into my sync account. I want to sync everything from my mac (bookmarks, passwords, history etc..) to my windows pc. Firefox on windows gives me a pair code but there is nowhere on Firefox mac to enter this code. If i select "I don't have the device with me" I can attempt to sign in to sync on the windows pc using my account username and password. The problem here is I'm then asked for a recovery key. There is no way to obtain a recovery key from Firefox on the mac. Going into sync and clicking manage account only gives me two options. Either to change my password, or deactivate sync. Please advise.

Toate răspunsurile (4)

the-edmeister
the-edmeister
  • Moderator
more options

Which version of Firefox do you have installed on the Mac?

mikedefieslife
mikedefieslife Deținătorul întrebării
more options

I'm running version 29.0.1 on the Mac, and version 29.0.1 on the Windows machine too.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Firefox 29 and later use the new Sync version that use a Firefox account and that version is not compatible with the older Sync version used in previous Firefox versions, so you need to install Firefox 29 on all computers.

See:

Modificat în de cor-el

the-edmeister
the-edmeister
  • Moderator
more options

Pairing isn't used in the new Sync, nor it the Sync / Recovery Key; those are leftovers from a version of Sync that you had before you used Chromium is my guess.

My advice is to set up a new Sync account.