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My JOTFORMS ARE NOT LOADING IN FIREFOX. They do in Safari. Please fix this problem. And NO NO NO I will not be upgrading my Firefox Version because it will n

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  • 1 are această problemă
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PissedOffUser77
PissedOffUser77
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My Jot forms are not being read in Firefox and I am getting an error message in all cases on my websites. They work fine in Safari, etc. on my MAC. And please don't ask me about versions. Your Firefox is the problem as usual. PLEASE FIX ASAP. IT IS URGENT.

My Jot forms are not being read in Firefox and I am getting an error message in all cases on my websites. They work fine in Safari, etc. on my MAC. And please don't ask me about versions. Your Firefox is the problem as usual. PLEASE FIX ASAP. IT IS URGENT.

Toate răspunsurile (2)

Microrobot
Microrobot
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

For Firefox versions previous to 29.0:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox"Button reset button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

PissedOffUser77
PissedOffUser77 Deținătorul întrebării
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There is no Troubleshooting "Reset Firefox" function in my menu. Do you have another method or solution?