This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

My wife's Thunderbird will not acknowledge that the pc is connected to the internet

  • 4 răspunsuri
  • 1 are această problemă
  • 7 vizualizări
  • Ultimul răspuns de Matt

engrbill47
engrbill47
more options

My wife's PC has a bug (malware, virus, etc) I removed it. Now Thunder bird will not acknowledge taht the PC is indeed connected to the internet. Firefox works just fine. But Thunderbird & all of her Gamehouse games cannot seem to find the internet connection. Previously, I was getting a message taht the proxy settings were being rejected, HELP!

My wife's PC has a bug (malware, virus, etc) I removed it. Now Thunder bird will not acknowledge taht the PC is indeed connected to the internet. Firefox works just fine. But Thunderbird & all of her Gamehouse games cannot seem to find the internet connection. Previously, I was getting a message taht the proxy settings were being rejected, HELP!

Toate răspunsurile (4)

the-edmeister
the-edmeister
  • Moderator
more options

moving to the Thunderbird support queue from Firefox support

christ1
christ1
  • Top 25 Contributor
more options

Thunderbird ... cannot seem to find the internet connection.

Can you explain that in more detail?

engrbill47
engrbill47 Deținătorul întrebării
more options

Christ 1: The Firefox browser works fine after I reset the connections in the Tools functions. But I cannot seem to get the connection settings to respond to my changes in Thunderbird. Every time that I try, the window says that ther is no internet connection . I tried to install a new copy of Thunderbird w/o succuss...that is, it told me that my proxy settings were wrong. Yet the browser goes on merrily w/o glitch.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Tools menu (ALt+T) > options > Advanced > Network and Disk space > Settings

and try with no proxy etc.

I think you probably do not have the system clean and the malware most likely has left a system proxy that is dead. see http://answers.oreilly.com/topic/675-how-to-configure-proxy-settings-in-windows-7/