This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

How can I stop account folders staying highlighted when a message filter has (re)moved a message from that folder?

  • 1 răspuns
  • 3 au această problemă
  • 7 vizualizări
  • Ultimul răspuns de cliffskier

more options

Hi,

My account folders for different POP boxes are subject to a number of filters which move or remove certain messages. Unfortunately, after the message is moved the account folder remains highlighted (bold & blue) to say "unread" when there are now no new messages in that folder. Is there a way to stop that, or tell message filters to mark the folder as read - or could this be considered a bug/undesirable behaviour?

Many Thanks,

Drew

Hi, My account folders for different POP boxes are subject to a number of filters which move or remove certain messages. Unfortunately, after the message is moved the account folder remains highlighted (bold & blue) to say "unread" when there are now no new messages in that folder. Is there a way to stop that, or tell message filters to mark the folder as read - or could this be considered a bug/undesirable behaviour? Many Thanks, Drew

Toate răspunsurile (1)

more options

I also have this problem. In addition, at the same time this behavior started, all of my Gmail IMAP accounts started staying highlighted after deleting or viewing messages in the Inbox. (I have four e-mail accounts that use Gmail.) The same messages remain in Gmail>All Mail and Gmail>Important even after they are deleted from the Inbox, and I can't make the highlighting go away until I open these other two folders.

This behavior appears to have been introduced in an update about six months ago.