This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Firefox 31 crashes

  • 2 răspunsuri
  • 14 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de hhayf

more options

Hello.I just installed Firefox 31 and some "strange" crashes started to occur.I took a look on the crash logs and it looks like javascript stuff.Looks pretty messy,safe mode didnt solve any problems and also tried clear install. It's the first time I see those errors and I am using FF since version 3.Any help appreciated.


https://crash-stats.mozilla.com/report/index/327c71a7-13f9-40d3-91be-546a82140802 https://crash-stats.mozilla.com/report/index/887f1d37-b67e-4550-b61c-7bf402140804

Hello.I just installed Firefox 31 and some "strange" crashes started to occur.I took a look on the crash logs and it looks like javascript stuff.Looks pretty messy,safe mode didnt solve any problems and also tried clear install. It's the first time I see those errors and I am using FF since version 3.Any help appreciated. https://crash-stats.mozilla.com/report/index/327c71a7-13f9-40d3-91be-546a82140802 https://crash-stats.mozilla.com/report/index/887f1d37-b67e-4550-b61c-7bf402140804

Modificat în de hhayf

Toate răspunsurile (2)

more options

Try reinstalling it by uninstall it fully and cleaned and download the latest version 32.0b3 your firefox cointains malware also try this: Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

Thanks for the response.Since I tried clean install already,I tried all your apps and found "default tab" rootkit.Strange thing is,the browser crashed as soon as I quarantined it.


https://crash-stats.mozilla.com/report/index/b2395706-e4c2-4d54-9879-123ac2140805

Modificat în de hhayf