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If the from field in an email reads 'Bob Jones <bob@jones.com> ' is it possible to use the 'Bob Jones' bit in a filter as oppossed to using the email address?

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Bobertina
Bobertina
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I receive emails from a museum which uses the same account to send it's whats on email as it does it's museum shop email. I'd like to filter one in to a lower priority folder, and leave the other untouched. the two are seperable because whilst they use the same address the address displays differently. The what's on displays as 'Museum <noreply@museum.com>', whilst the address in the shop email displays as 'museumshop <noreply@museum.com>'. Is it possible to make thunderbird treat them differently?

I receive emails from a museum which uses the same account to send it's whats on email as it does it's museum shop email. I'd like to filter one in to a lower priority folder, and leave the other untouched. the two are seperable because whilst they use the same address the address displays differently. The what's on displays as 'Museum <noreply@museum.com>', whilst the address in the shop email displays as 'museumshop <noreply@museum.com>'. Is it possible to make thunderbird treat them differently?

Toate răspunsurile (6)

Zenos
Zenos
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Have you not tried this? Tools|Message Filters.

Bobertina
Bobertina Deținătorul întrebării
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Thanks for the response.

yes, if I use 'noreply@museum' in the filter it moves everything, if I use 'museumshop' it moves nothing. I can't seem to get it to acknowledge the part of the from field that is not the email address.

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Did you use 'From' and 'Contains' and 'museumshop'

because I use this format to pick up emails where a surname of a contact is not in the email address itself but always included in the same way that 'museumshop' is always included.

Bobertina
Bobertina Deținătorul întrebării
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Exactly. Match all of the following

From - contains - 'museumshop'

move message to - folder name.

Bobertina
Bobertina Deținătorul întrebării
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Just to clarify, thiose are the settings I am using, and it isn't working.

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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re: From - contains - 'museumshop' Confirm did you use 'museumshop' in singe quotes or museumshop no quotes?

confirm the Message filter is for the correct account. confirm the email is in the Inbox for that account.

Can you post images which shows:

  • The Message Filter list.
  • the actual message filter.
  • The From header as displayed in the Message Pane header of the received email.


Another idea: does the email from museumshop always have something like 'Order number' or similar in the Body of the email?

in which case you could use: Select: Manually run Select: getting new mail and Filter before junk classification Select: Match all of the following

From - is - noreply@museum.com Body - contains - Order number (so if both of the above are true then do action) Perform these actions: move message to - folder name.