This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Website text is not displayed. can't open in safe mode because I can't see text.

more options

All web pages only show images no text. Display is normal in Chrome. I'm unable to open in safe mode because the dropdowns also do not have text. I prefer not to delete and reload firefox as I don't want to lose favorites and saved passwords. Would love some help. Thanks.

All web pages only show images no text. Display is normal in Chrome. I'm unable to open in safe mode because the dropdowns also do not have text. I prefer not to delete and reload firefox as I don't want to lose favorites and saved passwords. Would love some help. Thanks.

Soluție aleasă

opened in safe mode and ran fine. Unchecked graphics accelerator box and back to normal. THanks so much for the excellent help. Chris

Citește acest răspuns în context 👍 0

Toate răspunsurile (2)

more options

Hello,

That is a very strange problem. If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".
Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.


You can backup your profile and restore information by following the guides in these articles:

Profiles are stored separately from the FIrefox installation, so you can uninstall Firefox and download a fresh copy here:

If you figure out what's causing your issues, please let us know. It might help others with the same problem.

more options

Soluție aleasă

opened in safe mode and ran fine. Unchecked graphics accelerator box and back to normal. THanks so much for the excellent help. Chris