This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I use Mozilla to pay my Frontier online billand can notsee the make payment tab after inputing my credit card info. I had to call in and have them do it for me

lisapoole11120
lisapoole11120
more options

I used Firefox to enter my data. I hit continue. It took me to the confirmation page. That page had all my info correct but no buttons to make the final payment or confirm it. When I called in, they could do it in IE, which I hate, they could see buttons back, and make payment.

I used Firefox to enter my data. I hit continue. It took me to the confirmation page. That page had all my info correct but no buttons to make the final payment or confirm it. When I called in, they could do it in IE, which I hate, they could see buttons back, and make payment.

Toate răspunsurile (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Is this a new problem in Firefox 33 that you didn't have in previous versions, or was this the first time you tried it in Firefox?

Firefox might have stricter requirements for secure sites than other browsers. If you have noticed any certificate related errors and had to make any exceptions to trust a site, it could indicate a problem with Firefox not being fully set up to work with your security software, or possibly that you have malware on your system.

To investigate that further, if you go to this page (I assume this is the company)

https://frontier.com/login

and in the address bar click the padlock icon, then "More Information" then "View Certificate", does the Issued by section look the same as in the attached screen shot?